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Client story · NFU
Six sessions to lead with the confidence she wanted to show.
- 6
- one-to-one coaching sessions over a summer.
- 1
- coach throughout, so trust could build.
The challenge
Wanting to show confidence she didn’t yet feel.
Hannah wanted to give her staff confident, positive support as a manager, but wasn’t always feeling that confidence herself. She needed to close the gap between how she wanted to show up and how she actually felt.

“I wanted to be able to feel that I could convey my support for my staff in a positive light, but I just wasn’t feeling positive inside. So through my coach’s help, she put me through a whole series of exercises.”
What we did
A structured series of exercises, one to one.
Over six sessions, coach Helena Day worked with Hannah on exercises designed to build confidence and self-esteem, drawing out skills she already had rather than starting from scratch.
“She has managed to find that confidence and self-esteem inside me, and has built me to the person I am today.”
The impact
What changed.
Confidence
Leading the way she wanted to show up for her team.
Positive support
Built on skills she already had.
Better listening
Turning what her team needs into practical action.
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